Terms and Conditions

Welcome to Ananya Artwood. These Terms and Conditions govern your use of the website https://ananyaartwood.com/ and any products you purchase from it. By accessing or using our website, you agree to be bound by these Terms and Conditions. If you do not agree to all of these terms, you may not access the website or use any services.

 

1. General Conditions

  • Acceptance of Terms: Your use of the website constitutes your acceptance of and agreement to these Terms and Conditions.

  • Modifications: We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on the website. Your continued use of the website after such changes constitutes your acceptance of the new terms.

  • Jurisdiction: This website is operated in Thailand. All transactions and legal matters shall be governed by the laws of the Kingdom of Thailand.

2. User Account

  • Registration: To place an order, you may be required to create an account. You agree to provide accurate, complete, and current information during the registration process.

  • Account Security: You are responsible for maintaining the confidentiality of your account password and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

3. Product Information

  • Accuracy: We strive to ensure that all product descriptions, images, and prices are accurate. However, we do not guarantee that all information is free of errors, inaccuracies, or omissions.

  • Natural Variation: Given that our products are made from natural wood and are handcrafted, there may be variations in color, grain, texture, and size from the images displayed on the website. These variations are a natural characteristic of our products and are not considered defects.

4. Ordering and Payment

  • Order Confirmation: All orders are subject to acceptance and availability. Once you place an order, you will receive an email confirming the details of your purchase. This email is an acknowledgment of receipt of your order and does not constitute acceptance of the order.

  • Payment: We accept various forms of payment. You agree to provide current, complete, and accurate purchase and account information for all purchases made on our site.

5. Shipping and Delivery

  • Shipping: We will ship your order to the address provided during checkout. Shipping times are estimates and may vary. We are not responsible for delays caused by third-party shipping carriers.

  • Risk of Loss: The risk of loss and title for items purchased from Ananya Artwood pass to you upon our delivery to the carrier.

6. Returns, Refunds, and Exchanges

  • General Policy: If you are not satisfied with your purchase, you may be eligible to return the item.

  • Conditions: To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

  • Process: To initiate a return, you must notify us within [Number] days of receiving the product. We will provide instructions on how to return the item.

  • Refunds: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment.

  • Non-Returnable Items: Certain items, such as custom-made or personalized products, may not be eligible for return.

7. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Ananya Artwood or its content suppliers and is protected by Thai and international copyright laws. You may not use, reproduce, or distribute any content from this site without our express written permission.

8. Privacy Policy

Your submission of personal information through the store is governed by our Privacy Policy. This policy explains how we collect, use, and protect your data in compliance with the Thai Personal Data Protection Act (PDPA). By using our website, you consent to our data practices as described in the Privacy Policy.

9. Limitation of Liability

To the fullest extent permitted by law, Ananya Artwood shall not be liable for any indirect, incidental, punitive, or consequential damages arising out of or in connection with the use of our website or products.

10. Governing Law and Dispute Resolution

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Kingdom of Thailand. Any dispute arising from these terms will be resolved exclusively in the courts of Thailand.

11. Contact Information

Questions about the Terms and Conditions should be sent to us at info@ananyaartwood.com